Generally, orders will arrive within 12-20 days, however in some cases it may take up to 8 weeks for delivery. Please note that estimated shipping and arrival dates are subject to change according to the carrier's availibility.
Many orders ship within 8-12 days. For items in high demand, or items that ship directly from the manufacturer, shipping may take up to 6-8 weeks. Transit time is dependent on holiday schedule and excludes holidays and weekends.
Mistakes happen! Send us an email as soon as you can at info@outdoorauthorities.com and we'll be happy to assist you ASAP! Please note, we usually ship orders within 24 hours so it's possible that your order was already shipped, but we will do our best to help you out regardless!
Whoops, sorry about that! Unfortunately shipping can get a little rough sometimes, but we'll fix it if you give us the chance! Send us an email at info@outdoorauthorities.com, tell us what you ordered and your order number and we'll be happy to help you out!
Depending on stock and warehouse location, we may need to ship your order separately, so sometimes products will arrive at separate times in separate packages, generally we'll give you the tracking numbers anyway though so you'll know if this is the case!
It's a big world out there, sometimes that unfortunately means that orders can go missing before they safely arrive at your door. No problem!
First, double check your order confirmation email for the tracking number. IF that doesn't solve your problem, send us an email at info@outdoorauthorities.com, tell us what you ordered and your order numbers, and we'll help you out!
We're aware that using a Credit Card online can be scary! However, our website is SSL encrypted and certified to give you safe and secure transactions. All Credit Card payments are processed with our payment processor Shopify, the best in the business! We don't store any Credit Card information, and we will never share your personal information with anyone else, so you can rest easy knowing that any purchase you make with us is as secure as it gets!
